Defense-Human Capital Management

Defense-Human Capital Management

Monitoring the satisfaction of Imam Ali Officer University students with educational and research services

Document Type : Original Article

Authors
1 Ph.D. in philosophy of education and teacher of Imam Ali Officers University
2 Instructor of Social Sciences Department of Imam Ali University
10.22034/jdhcm.2024.715783
Abstract
Purpose and background: At the level of higher education, the issue of satisfaction with educational and research services is of special sensitivity. An efficient educational system is a system that can provide maximum satisfaction to students in this field. The purpose of this research is to investigate the level of satisfaction of Imam Ali Officer University (AS) students with the quality of educational and research services of this university in five dimensions of educational space, educational planning, educational resources, professors and the attention of officials and commanders to education and research.
Method: The type of research is applied and the research method is descriptive-survey. All students entering the university in 1402 are the statistical population of this research. Using Cochran's formula, 382 people were calculated as the sample size and were selected using systematic probability sampling. To collect the data, a 26-question researcher-made questionnaire was used, the reliability of which was 89/ Cronbach's alpha coefficient. has been calculated. SPSS software was used for data analysis.
Results: The results of the research show that the level of students' satisfaction with the quality of educational and research services is acceptable and higher, and among the research variables, the highest level of student satisfaction is with professors and educational planning, and the variables of educational space, educational resources, and educational and research officials in The next ranks are.
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  • Receive Date 27 June 2024
  • Revise Date 07 August 2024
  • Accept Date 22 August 2024